The Nest's Cookie Policy

Last updated: 15th October 2026

These Terms & Conditions ("Terms") govern your use of The Nest's facilities, website, app, and services. By purchasing a membership, day pass, or booking a session, you agree to be bound by these Terms. Please read them carefully, particularly the sections on assumption of risk and liability.

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1. About this policy

This policy explains how The Nest ClimbingLimited ("The Nest", "we", "us") uses cookies andsimilar technologies on thenestclimbing.co.uk. It should be read alongside our Privacy Policy, which explains how we handle personal data more generally.

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2. What Cookies are

Cookies are small text files placed on yourdevice when you visit a website. Similar technologies — such as pixels, tags,scripts and local storage — work in a comparable way. We refer to all of themas "cookies" in this policy. Some are set by us (first-party cookies)and some by other companies whose services we use (third-party cookies).

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3. Types of cookies we use

Strictly Necessary

• These make the website work: keeping it secure, loading pages correctly, remembering your cookie choices and enabling bookings and payments. They do not need your consent and cannot be switched off.

[Cookie Consent Form] (CookieYes)

• Purpose: remembers your cookie choices
• Duration: [12 months]

[Webflow cookies] (Webflow)

• Purpose: site hosting and security
• Duration: [Session]

__stripe_mid, __stripe_sid (Stripe)

• Purpose: fraud prevention during payment
• Duration: 1 year / 30 minutes

[Clava cookies] (Clava)

• Purpose: booking and account login
• Duration: [TBC]

Functional

• These remember choices you make, such as preferences or settings, to give you a smoother experience. Where the law allows, we may use these without asking first, but you can turn them off at any time through our cookie settings.

Analytics

• These help usunderstand how visitors use the site — which pages are popular, how people find us and where they drop off — so we can improve it. We only use analytics cookies if you agree to them.

_ga, ga[ID] (Google Analytics)

• Purpose: distinguishes visitors and measures site usage
• Duration: 2 years

Marketing

• These help us measure our advertising and show you relevant ads on other websites and social media. We only use marketing cookies if you agree to them.

_gcl_au (Google Ads)

• Purpose: measures ad clicks and conversions
• Duration: 90 days

_fbp (Meta)

• Purpose: measures and targets Facebook and Instagram ads [remove if not used]
• Duration: 90 days

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5. Booking and third-party pages

Our online bookings, memberships andaccount management are provided through Clava. When you use those pages, Clava may set its own cookies, which are covered by Clava's cookie policy. Payments are processed by Stripe under its own privacy and cookie terms.

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6. Managing your cookie choices

When you first visit our site, a bannerlets you accept or reject non-essential cookies. You can change your mind atany time using the "Cookie settings" link in the footer of everypage. Rejecting cookies will not stop you using the site or booking a session.

You can also block or delete cookies through your browser settings. If you block strictly necessary cookies, someparts of the site, including bookings, may not work. Google offers a browser add-on to opt out of Google Analytics across all websites.

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7. Changes to this policy

We may update this policy when we change the tools we use or when the law changes. The date at the top shows when it was last updated.

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8. Contact Us

Questions about cookies? Email us at enquiries@thenestclimbing.co.uk or write to The Nest Climbing Limited, 1-7Material Walk, Hayes, London, UB3 1DP.